Kiosk
The kiosk is a self-check-in screen used by members to register for classes and mark attendance quickly. It can be used by individual members or bundle (family) accounts. It is always located at yourdomain.managememberships.com/kiosk
How to Check In
1. Enter your Info
Type in your email, name, or phone number into the kiosk input field. The system will try to match it to your account.
- If no match is found, you’ll see an error.
- If multiple matches are found, you’ll be asked to pick one.
2. Confirm Subscription
The system checks if you have an active membership or valid trial status. If not, you won’t be able to proceed.
Bundle Accounts
If your account includes family members or dependents, you’ll see a list of linked users after logging in.
What you can do:
- Select a member from your bundle to check them in.
- View membership level names for each linked user.
- See which classes are available to each user.
Agreements
If any waivers or agreements are pending, you’ll be prompted to sign them before you can check in. You’ll need to complete those before continuing.
Available Classes
After validating your account:
- You’ll see a list of available classes today.
- The list is based on your gym’s time zone and your membership level.
- Only classes within 10 minutes before or after the start time will appear.
Time Window
Check-in opens 10 minutes before and closes 10 minutes after the listed class time.
Class Check-In
When a class is shown:
- Tap the class name to check in.
- You’ll see a message confirming successful check-in with your name and the class title.
Common Messages
| Message | Meaning |
|---|---|
Member not found | Your input didn’t match any users. Try again. |
Multiple matches found | Choose from the list shown to continue. |
Member does not have valid subscription | Your membership may be inactive or expired. |
You have agreements to sign | You need to sign documents before check-in. |
You are now checked in | Success! You’re marked present for your class. |