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Access Permissions

This documentation outlines what navigation items are available to users based on their role and subscription level. The following roles and levels are supported:

Roles:

  • owner
  • manager
  • staff
  • accountant

Subscription Levels:

  • free
  • basic
  • growth
  • premium

Feature / Nav ItemRole RestrictionsSubscription Level Requirements
DashboardAnyAny
MembersNot accountantAny
Membership LevelsNot staff, Not accountantAny
AgreementsNot staff, Not accountantAny
Portal SettingsNot staffAny
StaffNot staffNot free
Digital CardsNot staffgrowth or premium
DoorsNot staffgrowth or premium
MarketplaceNot staff, Not accountantAny
Trainer AvailabilityAnyNot free or basic
Text CampaignsNot staffpremium
Email CampaignsNot staffpremium
BlogNot staffAny
PagesNot staffAny
Waitlist ResponsesNot staffpremium
Financial TransactionsNot staffAny
Event RegistrationsNot accountantgrowth or premium
Check In ReportNot accountantgrowth or premium
Class RegistrationsNot accountantgrowth or premium
Resources ReportNot accountantpremium
Door AccessNot accountantpremium
Paused Members (Reports)Needs the View Subscription Reports permission: always for owners and managers, by default for accountant, for staff only if grantedNot free
EventsNot accountantgrowth or premium
ClassesNot staffNot free or basic
PackagesNot staffpremium
ResourcesNot staffpremium
Add-ons menuOnly the links you are allowed to use (Training: owners, managers and staff marked as trainers)Any

Notes​

  • Users with role accountant have the most limited access.
  • staff users can see members but not manage membership levels or campaigns.
  • Subscription-based gating applies mostly to growth and premium plans for advanced features like campaign tools, digital access, or scheduling resources.
  • Some feature access is gated behind both role and level.

Keep this matrix updated when adding new menu items or changing access control logic.