Drip Campaigns
Drip Campaigns allow you to create automated sequences of emails and/or SMS messages that are sent to prospects over time. They're ideal for nurturing leads, onboarding new members, or following up after events.
Creating a Drip Campaign
Click "New" at the top to create a campaign.
Campaign Details
Name
A descriptive name for the campaign (e.g., "Welcome Series", "Trial Follow-up").
Description
Describe the purpose of this campaign.
Active
Toggle the campaign on or off. Inactive campaigns will not enroll new prospects.
Trigger Settings
Trigger Type
Choose how prospects get enrolled:
- Manual - Enroll prospects manually from the enrollments page
- Automatic - When squeeze page is submitted - Prospects are auto-enrolled when they submit a specific squeeze page
Squeeze Page
When using the automatic trigger, select which squeeze page submission triggers enrollment.
Campaign Steps
Each campaign consists of one or more steps that are sent in sequence. Click "Add Step" to add a new step.
Each step includes:
Delay
How long to wait before sending this step (from the previous step or enrollment).
Unit
The time unit for the delay:
- Minutes
- Hours
- Days
Channel
How the message is delivered:
- Email - Rich text email with subject line. Supports variables:
{name},{email},{phone}. Includes a link builder for creating registration or upgrade URLs with pre-filled membership levels and coupons. - SMS - Plain text message (max 160 characters per segment). Supports the same variables.
Active
Toggle individual steps on or off without removing them.
Campaign Statistics
The campaign table shows:
- Name and Description
- Active status
- Trigger Type (Auto: Squeeze Page or Manual)
- Trigger Page - The associated squeeze page (if applicable)
- Steps count
- Enrolled count
- Completed count
- Rate - Completion percentage
Managing Enrollments
Click the Enrollments icon on any campaign to view and manage enrolled prospects, their progress through the campaign steps, and enrollment status.