Digital Cards
Your business can offer members a digital membership card that they can store in their Apple Wallet or Google Pay. These cards are fully branded with your logo, colors, and optional footer design.
📲 What Does the Digital Card Do?
Once configured, each member receives a personalized membership card that:
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Can be added to their Apple Wallet (iPhone) or Google Pay (Android)
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Displays their name, your business branding, and other key details
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Includes a QR code that can be scanned for:
- ✅ Access control at doors equipped with QR scanners
- ✅ Class check-ins at the kiosk tablet
🧠 How It Works
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Set Up Your Branding
In the Card Management area, you can:- Choose a background color
- Upload a square logo (1:1 ratio recommended)
- Upload an optional footer graphic
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Generate Test Cards
Use the “Test URL” feature to preview how the card appears in Google Pay and Apple Wallet. -
Members Automatically Receive Their Card
After setup, each member can access their digital card from their portal or receive a link via email/text.
🔐 Integration With Access Control
If you're using our door access system with QR code scanners, the digital card lets members unlock doors by simply scanning their wallet pass.
📆 Class Check-Ins
You can also place a QR scanner at your self-check-in kiosk, allowing members to scan their card and register attendance for scheduled classes.
🔑 QR Code Types
Card Management lets you choose what your members' QR codes actually contain. All three types work at doors and kiosks.
| Type | What the QR contains | Best for |
|---|---|---|
| Email (legacy) | The member's email address | Default — how cards have always worked |
| Static | An opaque, non-guessable token | Better security with no member impact — codes reveal nothing about the member and can't be guessed from a known email |
| Dynamic | A rotating code that changes every hour | Maximum security — a photographed or shared QR code stops working within the hour |
Things to know
- Existing portals stay on Email — nothing changes until you change this setting.
- Apple Wallet doesn't support rotating codes. In Dynamic mode, Apple Wallet passes are unavailable — iPhone members scan the QR code from their member dashboard (or the mobile app) instead. Google Wallet cards fall back to a static, non-expiring code.
- The mobile app always shows the right code for your portal's setting and refreshes automatically in Dynamic mode.
Allow Legacy Email QR Codes at Doors
When you switch from Email to Static or Dynamic, wallet cards your members added before the switch still contain their old email-based code. The "Allow legacy email QR codes at doors" toggle (on by default) keeps those old cards working during the transition.
Once your members have re-added their wallet cards or use the mobile app, turn the toggle off to fully retire email-based codes — after that, anyone scanning an old email QR is denied (and the attempt appears in your Door Access report as denied-legacy-email).
Switch the QR type, leave legacy email codes enabled for a few weeks, remind members to re-add their wallet cards, then disable legacy codes.
🎨 Customization Options
| Field | Description |
|---|---|
| Background Color | The primary color of the card background. |
| Display Name | The name or label shown on the card (e.g. Gym Name). |
| Logo | Your business logo. Recommended 1:1 aspect ratio. |
| Footer | Optional image shown at the bottom of the card. |