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Classes

The Classes section allows you to define and manage the types of classes or private sessions your organization offers. This includes standing weekly classes, appointment-based sessions, and any other structured offerings.

Overview Table​

The class table shows all classes currently available for your business.

ColumnDescription
NameThe name of the class or session.
PriceCost of a single registration.
DaysDays of the week this class is offered.
Is ActiveIndicates whether this class is visible and open for registration.

Creating a New Class​

Click "New Available Class" to open the class editor. This will open a side panel with configuration fields organized into sections.

Most classes only need a name, description, image, price and schedule, so Basic Information, Pricing and Schedule & Timing are always open. Everything else is grouped into sections you can expand when you need them:

SectionWhat's in it
Basic Information (always open)Class Name, Max Participants, Show seats left, Court / Resource, Location, Description, Image
Pricing (always open)Base Price, One-Time Free Code, Promo Codes
Schedule & Timing (always open)Fixed Schedule Class, dates, times, registration deadline, minimum participants, available days, recurring groups, special dates
Add-onsWhich class add-ons this class offers
Additional classOffer another class at a discount while booking this one
Staff & ResourcesAvailable Trainers
Registration RequirementsRequired Agreements, Registration Questions
Membership Eligibility & DiscountsEligible Membership Levels, Membership Level Discounts
Notifications & Advanced SettingsNotification Emails, Class Active, Hide from Public Calendar, Public View Link, Reminder Settings
Trello Integration, Class Credits, Pay Cash, ManageRegister POSOptional integrations and payment options
  • When you create a class, every section except the three above starts collapsed.
  • When you edit a class, a section opens on its own if the class uses anything in it.
  • A collapsed section still saves its settings. If one of its fields has a problem when you save, the section opens and scrolls to the error.

Basic Information​

Class Name​

  • A label or title for the class.

Class Image​

  • Upload a class image. Required.

Class Description​

  • Rich text description shown on the registration form.

Max Participants​

  • For fixed-time classes, this limits how many can attend. For appointments, it limits per session.

Show seats left​

  • Off by default. When on, members see how many seats are left on each date instead of a general "Limited spots available!" note:
    • the class page says 3 spots left (or 1 spot left) under the price;
    • the Schedule Widget pop-up shows the count next to the class name;
    • the Next dates for one class widget shows the count on each date.
  • Leave it off if you'd rather not show that a class is nearly empty.
  • Classes with flexible time slots have seats per slot, so they keep the general note either way.
  • A date that is full always says This date is full., whether this is on or off.

Pricing​

Base Price​

  • Cost per registration. Can be discounted based on membership level.

One-Time Free Code​

  • Optional promotional code that allows users to get their first class free.
  • When set, users can enter this code during registration to waive the class fee.
  • Each user can only use the code once, and it's only valid for this specific class.
  • Leave blank if no promotional pricing is needed.

Promo Codes​

  • Create one or more discount codes for a class. Each code can be used once per user.
  • Click Add Promo Code to add a new code. Each promo code has:
    • Code — the text the member enters at registration (e.g., SUMMER10). Case-insensitive.
    • Type — the kind of discount:
      • Free (100% off) — waives the full class fee. Limited to 1 ticket per use.
      • BOGO (Buy 1 Get 1) — the member is billed for half the tickets (rounded up). For example, 3 tickets would bill for 2.
      • % Off — a percentage discount on the per-ticket price.
      • $ Off — a flat dollar amount off the per-ticket price.
    • Amount — required for % Off and $ Off types. Enter the percentage (0–100) or dollar amount.
    • Display Name (optional) — a friendly label shown on the invoice (e.g., "Summer Special").
  • Promo codes and membership-level discounts do not stack. If a promo code is applied, membership discounts are skipped.
  • When a member enters a valid promo code during registration, the price updates in real time and a confirmation message is shown.

Schedule & Timing​

Fixed Schedule Class​

  • Toggle that determines whether this is a scheduled class (like Monday 6PM Jiu Jitsu) or a flexible time block (like a personal training session).

If toggled off:

  • Session Duration (Minutes) becomes visible
  • Available Trainers selection becomes required

Available From / Available Until​

  • Controls the window of availability. Leave Available Until blank if the class is ongoing.
  • Important: If this class is only intended to appear once, it is recommended to set the end date to the day after, and use Available Days to limit which single day within that range is used.

Start & End Time​

  • Set the time of day the class occurs or is bookable.

Registration Deadline​

  • How many days before the class should registration close. Options range from same day (no restriction) to 2 weeks before. Leave blank for no restriction.

Minimum Participants​

  • The minimum number of registrants this class needs in order to run. Leave blank if the class runs regardless of enrollment.
  • Cannot be set higher than Max Participants.
  • On its own this field does nothing — pair it with one or both of the settings below. See Minimum Class Size for how the warnings and auto-cancellation work.

Warn If Under Minimum​

  • How long before the class registrants should receive a heads-up email if enrollment is still below the minimum. Leave blank to disable warnings.
  • Choices range from 6 hours before up to 2 weeks before, so same-day classes can be handled as well as ones booked weeks out.
  • If you also use auto-cancellation, the warning must be set to go out earlier than the auto-cancel point (a longer lead time).

Auto-Cancel If Under Minimum​

  • How long before the class it should be automatically cancelled if enrollment is still below the minimum. Registrants are refunded and notified. Leave blank to disable auto-cancellation.
  • Same range as the warning — from 6 hours before to 2 weeks before. A 6 PM class set to auto-cancel 6 hours out is decided at noon that day, rather than the previous morning.

Available Days​

  • Select the days of the week this class can occur. Multiple days supported.
  • This field is used to repeat classes on a weekly schedule (e.g., every Monday and Thursday).

Recurring Schedule Groups​

Schedule Groups let a single class run at multiple time blocks on the same day — for example, a morning session at 9:00 AM and an evening session at 6:00 PM, both under the same class name and settings.

To add schedule groups:

  1. Enable the Recurring toggle on a schedule group row
  2. Select which days of the week that block runs
  3. Set the Start Time and End Time for that block
  4. Click Add Schedule Group to define additional time blocks

Each group is independent — different days, start times, and end times. For example:

GroupDaysTime
Group 1Mon, Wed, Fri6:00 AM – 7:00 AM
Group 2Mon, Wed, Fri6:00 PM – 7:00 PM

How schedule groups affect the rest of the system:

  • Calendar — each block appears as a separate event at its own time. Owners can see both the 6 AM and 6 PM session on the same day.
  • Member registration — members see a time block selector when signing up and choose which session they want. Full blocks are clearly marked.
  • Class Reports — the registration report includes a dropdown to filter by specific time block, so you can see AM vs PM attendance separately.
  • Kiosk check-in — both blocks appear as separate check-in options when a member has a booking.
  • Reminders — scheduled reminders fire relative to each block's actual start time.
tip

If your class runs at the same time every day, you don't need schedule groups — just use the standard Start & End Time fields. Schedule groups are for classes that genuinely run at different times on the same day.

Special Class Dates​

  • Use this to schedule specific class dates that don't follow a weekly pattern.
  • Perfect for short-term workshops or series (e.g., a 4-class course running every Wednesday in July).
  • Click Add Special Date to add individual dates.
  • These dates are treated as valid class days even if they aren't included in the Available Days field.

Add-ons​

Add-ons offered with this class​

  • Tick the class add-ons this class offers. Only add-ons you have already created are listed. Leave them all unticked if this class doesn't offer any.
  • Add-ons are not shown for classes that cost $0, or when a member books with class credits.
  • A note in this section reminds you that firearms, ammo and firearm rentals cannot be offered as add-ons.

Additional class​

Lets a member add one more class at a discount while booking this one. See Add Another Class at a Discount for what members see.

Offer an additional class​

  • Turn this on to offer an additional class on this class's booking page. Off by default.

Classes a member can add​

  • A checklist of your other classes. Only classes that are active, run on a fixed schedule, cost more than $0 and have no booking questions (no Registration Questions set up) can be offered.
  • The member's membership level must also be allowed on the additional class, so tick the right levels under Eligible Membership Levels in that class's Membership Eligibility & Discounts section. This includes the level new members get when they sign up while booking (Level for New Accounts from Booking Pages, see Booking Without an Account).

Percent off the additional class​

  • A whole number from 1 to 100.

Staff & Resources​

Available Trainers​

  • Select trainers who can lead this class. Required for flexible booking classes like private lessons.
  • Leave blank for group classes or drop-in events.

Registration Requirements​

Required Agreements​

  • Select which waivers (if any) must be signed to register for this class.

Registration Questions​

  • Add registration-time questions. Each question has:
    • Question — the question text (e.g., "Do you have any injuries?")
    • Answer Type — choose from:
      • Short Text — single-line free-form input
      • Long Text — multi-line text area
      • Dropdown — select one option from a list
      • Radio Buttons — select one option, all choices visible
      • Checkboxes — select multiple options
      • Number — numeric input
      • Date — date picker
    • Options — for Dropdown, Radio Buttons, and Checkboxes, enter comma-separated choices (e.g., "Beginner, Intermediate, Advanced")
    • Required — toggle to make the question mandatory

Membership Eligibility & Discounts​

Eligible Membership Levels​

  • Select which membership levels can register. Leaving this blank means no one can register.

Also require member field and Allowed values​

  • Optional. Restrict the class to members whose custom field holds one of the values you pick, for example a Team field set to Red or Black.
  • Choose a field under Also require member field (only Select and Multiselect fields are listed), then tick the Allowed values. Leave the field empty for no restriction.
  • This works together with Eligible Membership Levels: a member must be on an eligible level and hold one of the allowed values.
  • A member with no value for the field cannot register, so make sure every member has one set.
  • Members who don't qualify see "This class is not open to your team" on the class page, can't book it from the portal, and don't get it as a drop-in check-in or as the additional class offer.
  • Staff booking a member from the owner screens or the register are not held to this restriction.
  • To move a member between teams, edit their custom field on their profile. Their membership level and billing don't change.
  • Family bundle members who don't have their own account can't be checked against this restriction. Give each person who will take team classes their own account.

Membership Level Discounts​

  • Offer discounts to specific membership levels.
  • Discount Type: Choose between % Off (percentage) or $ Off (flat dollar amount).
    • % Off: Enter a percentage (0-100).
    • $ Off: Enter a fixed dollar amount to subtract from the class price. Useful when a percentage would produce repeating decimals (e.g., use $10 off instead of 66.67% off).

Notifications & Advanced Settings​

Notification Emails​

  • Comma-separated email addresses to notify when someone registers for this class.

Class Active​

  • Toggle whether this class is currently available for registration.

Hide from Public Calendar​

  • Toggle this to remove the class from public schedules, but still allow manual or link-based registration.
  • After saving, a direct link to this class's public registration page is displayed.

Reminder Settings​

  • Configure email reminders to be sent to registered members before class starts. Enter hours before class (e.g., 24, 48, 168 for 7 days).

Class Credits​

Allow class credits (quota)​

  • When enabled (default), members with credit packs can use their class credits to book this class instead of paying. This is the same balance shown as Check-in Quota on a member's Account tab.
  • When disabled, the "Use Class Credits" option will not appear for this class, even if the member has credits available.
  • Useful for premium or special classes that should always require payment.

Pay Cash​

Allow "pay cash at the session"​

  • Off by default. Turn it on for a class when members like to pay cash (a recovery session, for example) but you still want them to book online.
  • When it's on, the booking page shows a Pay cash at the session checkbox. A member who ticks it needs no card, nothing is charged, and they are booked right away. Everyone who can book the class sees the option.
  • The booking is saved as UNPAID, with the amount owed set at what they would have paid online: the class price after any membership discount or promo code, times the tickets, plus tax if you charge tax. The card processing fee is not added to cash.
  • If the member also chose class add-ons, they are included in the amount owed.
  • If the member also added an additional class, its amount is included in the amount owed too, and both bookings are saved as UNPAID, except a booking that costs nothing (for example when the additional class is 100% off), which is saved as a free booking instead.
  • Their confirmation email says how much to bring in cash. You get your usual new-registration email, marked PAY CASH AT THE SESSION, not paid yet.
  • Booking with class credits, or a class that costs $0, doesn't use this option.
  • Web booking page only. The mobile app and ManageRegister don't offer pay-cash bookings.

Collecting the cash

  1. Open the Class Calendar, click the class, and find the member on the roster. Unpaid bookings are marked UNPAID.
  2. Click Collect Payment, leave Document Cash Collected selected, and click Collect Payment.
  3. The booking becomes CASH and counts as revenue in your class and trainer reports for the amount owed. (You can also pick Charge Card on File there if the member decides to pay by card.)

Cancellations and no-shows

  • A cash booking holds a spot but is never charged or refunded, because nothing was paid. A member who cancels (within your cancellation window) or doesn't show owes nothing, and an unpaid booking stays on the roster until someone removes it. Remove no-shows from the roster so they don't take a spot or show as unpaid.

ManageRegister POS​

Sync Completion to ManageRegister​

  • Off by default. If enabled, completed bookings for this class appear in ManageRegister, and members are emailed a certificate when it's issued.
  • The email is titled Your certificate: <class name> and has the certificate attached as a PDF. It is sent once per booking. A member with no email address gets nothing, and a child account uses its parent's email address. See Certificates.
  • Certificates are still created for every class, whether or not this is ticked. Only the email depends on it.
  • Already ticked on a class? Its members will now also receive certificate emails.

Checking in from ManageRegister​

  • Staff can check people in for today's classes from Account Check in ManageRegister. If the person booked or bought the class, it's picked for them, and checking in marks that booking attended, the same as checking in from the member app.
  • The class has to be paid for first. Someone with no paid booking is refused when the class costs them something. ManageRegister's Collect payment books their seat (refused when the class is full) and puts it in the cart at their member price. Members whose discount makes the class free, or whose level gives them check-in credits, aren't asked to pay.
  • Where Require Citizenship Verification is on, someone not yet verified is refused. Staff check their documents and click I have verified their citizenship — check in, which records the verification on their account and checks them in.

Booking Without an Account​

Visitors who aren't logged in can still see a class's date, time and price. To book, they need an account:

  • With Level for New Accounts from Booking Pages set in Portal Settings, and that level allowed to book the class under Membership Eligibility, the class page shows a Book this class box with two tabs, I have an account and I'm new here. A new visitor fills in their details under I'm new here and clicks Create account & continue, and can book without leaving the page. An existing member logs in under I have an account and stays on the class page.
  • Otherwise the page shows Log In and Create Account, and logging in brings them back to the class.

Signing Waivers on the Class Page​

If the membership level a new account joins has waivers attached (Members → Membership Levels → Associated Agreements), the person signs them in the Book this class box, on the same class page, instead of being sent to their dashboard:

  • The box shows One more step before booking with the waiver to sign. Any fillable fields in the waiver work the same as everywhere else a waiver is signed.
  • With more than one waiver, they sign one at a time and the box says how many are left (for example 2 waivers left). After the last one, the normal booking form appears.
  • The class date, time and price stay visible above the waiver, so they see what they're booking before they sign. On a paid class, the card form only appears once every waiver is signed.
  • An existing member who logs in from the class page with an unsigned waiver gets the same thing: they sign in the box and stay on the class page.
  • They can't book until every waiver is signed. Other pages of the member portal still send them to their dashboard to sign, as before.
  • Signatures are saved exactly as when someone signs from their dashboard, so you see them in the same places (see Agreements).

A class's own Required Agreements (under Registration Requirements) are separate from the level's Associated Agreements and aren't part of this step. They're added to the booking when the person books, don't hold up the booking, and are signed afterwards from the Sign Required link next to the class on their dashboard.

Class Add-ons​

Class add-ons are optional extras a member can add while booking a class, such as eye and ear protection rental. You create the add-ons once, then choose which classes offer them.

note

These are class add-ons. They are not the Add-ons menu that appears in the owner menu when you turn on a feature in the Marketplace.

Creating Add-ons​

  1. Go to Calendar → Classes and click Manage add-ons, next to New Available Class. A window opens with your add-ons list.
  2. Click New add-on.
  3. Enter a Name and a Price (at least $0.01). Active is on by default.
  4. Save, then tick the add-on in the Add-ons section of each class that should offer it.

A note on these forms reminds you that firearms, ammo and firearm rentals cannot be offered as add-ons.

Changing Add-ons​

  • Click Edit on a row to change its name, price or Active setting.
  • Use the Active toggle in the table to switch an add-on off or back on.
  • To change the order of the list, click Reorder records, drag the rows into the order you want, then click Finish reordering records.
  • There is no delete. To stop offering an add-on, switch it off.

What Members See​

  • On the class booking page, before payment, the member sees an Add-ons (optional) box. For each add-on they choose a quantity from 0 up to the number of tickets they are buying.
  • The add-on price is added to the class total, so tax, gift card and the processing fee apply to the full amount.
  • Add-ons show on the invoice and in the confirmation emails.
  • With Allow "pay cash at the session", the add-ons are included in the amount owed at the door.
  • Add-ons are not shown for classes that cost $0, or when the member books with class credits.
  • A free promo code on the class still charges for add-ons.

Web booking page only. Add-ons are not offered in owner manual booking, ManageRegister or the mobile app.

Add Another Class at a Discount​

A member booking a class can add a second class at a percent off, in the same booking. You turn this on for each class in its Additional class section (see Additional class).

On the Booking Page​

  • A signed-in member sees Add another class for X% off? on the booking page, where X is the percent you set. They pick a class from one dropdown and a date from another.
  • They get the same number of tickets as the main class.
  • The discount applies only to the additional class, not to the main class or the add-ons.
  • Promo codes, member discounts and class credits do not apply to the additional class.
  • Members can add one additional class per booking.
  • The date list leaves out dates the member couldn't book, including dates past their Advance Booking Limit or past Max days ahead members can book classes.

One Payment, Two Bookings​

  • One payment covers both classes.
  • It is saved as two separate bookings, so each can be cancelled on its own.
  • If only one of the two is cancelled, nothing is recalculated and the discount stays with the additional booking.
  • The invoice shows the additional class and a discount line.
note

The additional class can currently be on a date before the main class.

Web booking page only. Adding another class is not offered in owner manual booking, ManageRegister or the mobile app.

Editing a Class​

Click the edit icon to update any part of the class. Changes will reflect immediately for new registrations. Existing bookings are unaffected unless specifically changed elsewhere.

Duplicating a Class​

Click the "Duplicate" action from the class table to quickly create a copy of an existing class. The duplicated version:

  • Copies all fields including name, schedule, trainers, and membership settings
  • Copies which add-ons the class offers (the ticks in its Add-ons section)
  • Appends "(copy)" to the class name
  • Is set to inactive by default so you can safely make adjustments before making it live

Use this feature to easily reuse common formats or seasonal class templates without starting from scratch.

Deleting a Class​

Click the "Delete" action from the class table to remove a class you no longer offer.

  • All booking, attendance, and feedback history is preserved — attendance reports for the deleted class remain fully available under Reports.
  • The class immediately disappears from the schedule, the member portal, and the class list.
  • If the class has upcoming bookings, the confirmation dialog will tell you how many. Deleting does not cancel or refund those bookings, so notify affected members before deleting.

If you only want to temporarily stop registrations, uncheck Is Active instead of deleting.

Waitlist​

When a class reaches its Max Participants limit, the class page says This date is full. and members see a "Join Waitlist" button instead of the normal registration form.

  • Members are added to the waitlist in the order they join (first come, first served).
  • When a booked member cancels, the first person on the waitlist is automatically booked into the class and receives an email notification. A member who is at their Advance Booking Limit is skipped, and the seat goes to the next person in line who is under their limit.
  • If the first person on the waitlist requested more tickets than are available (e.g., they want 3 but only 1 spot opened), they stay on the waitlist and are not promoted.
  • Members can see their waitlisted classes on their dashboard.
  • Anyone who can open Class Registrations can also book a person off the waitlist by hand with the Promote button, and the Class Calendar has the same button. The same limit applies, see Advance Booking Limit.

Minimum Class Size​

If a class isn't worth running below a certain headcount, set Minimum Participants in the class editor and choose what should happen when an upcoming session is under-enrolled. The two behaviors are independent — use either one or both.

Low-Enrollment Warning​

With Warn If Under Minimum set, the system checks each upcoming session every hour. When a session reaches the configured lead time and is still below the minimum, every registrant receives an email letting them know the class may be cancelled if enrollment doesn't pick up.

  • Each registrant is warned once per session — no repeat emails on later days.
  • Sessions with no registrants yet aren't marked as warned, so anyone who books later can still be notified.

Owner Warning Before Auto-Cancellation​

When auto-cancellation is enabled, you get a heads-up too: about 24 hours before a session reaches its auto-cancel point while still under the minimum, the account owner receives an email showing current vs. required enrollment and how many bookings would be affected. That gives you a day to:

  • Rally enrollment up to the minimum
  • Lower Minimum Participants on the class
  • Change or clear Auto-Cancel If Under Minimum

Any of those changes takes effect at the next hourly check, and the session runs as scheduled. The owner warning is sent once per session — you won't be re-emailed about the same one.

note

If you set an auto-cancel lead time shorter than 24 hours, there isn't room for a full day of notice — the owner warning still goes out, but closer to the cancellation point.

Automatic Cancellation​

With Auto-Cancel If Under Minimum set, a session that is still below the minimum at the configured cut-off is cancelled automatically:

  • All bookings for that session are cancelled. Members who paid by card are refunded automatically to their original payment method, and members who used class credits get their credits restored.
  • Every registrant receives an email confirming the cancellation and stating whether they were refunded or were never charged.
  • The session disappears everywhere — it's removed from the calendar, the class detail page, and the kiosk, and it can no longer be booked through any registration flow. Waitlisted members cannot be promoted into a cancelled session.
  • Only that specific session is cancelled. The class itself stays active, and all other dates and time blocks are unaffected.
tip

Set the warning well ahead of the auto-cancel point (e.g., warn 2 days before, cancel 12 hours before). That gives registrants time to rally friends into the class before it's called off. The class editor requires the warning lead time to be longer than the auto-cancel lead time.

note

In the rare case an automatic refund can't be processed, the member's cancellation email tells them the refund will be handled manually. Reach out to support if you need help resolving one.

Cancellation Window​

Members can cancel their class bookings up until the cancellation window closes. The cancellation window is configured in Settings > Portal Settings > Cancellation Window (Hours).

  • If set to 8 hours, a member cannot cancel a class that starts in less than 8 hours.
  • The cancel button will not appear on the member dashboard once the window has passed.
  • This setting applies to classes, events, and resource bookings.

Using Class Credits​

Members who have purchased a credit pack (see Class Credits & Packs) can use their credits to book classes at no cost.

  • When viewing a class, members with available credits will see a "Use Class Credits" checkbox.
  • Checking the box hides the payment fields and changes the button to "Book".
  • Whether credits are deducted at booking time or check-in time depends on the Consume Credits On setting in Portal Settings.
  • Credits come out of the member's pack that expires soonest, so they never lose credits they could have used.
  • If credits were consumed at booking and the member cancels within the cancellation window, they are returned to the pack they came from. A credit whose pack has since expired comes back expired — it isn't usable again.
  • Members whose credits have all lapsed see "Your class credits have expired" rather than a "not enough credits" message.
  • Owners can disable credit usage for specific classes using the Allow class credits (quota) toggle in the class settings.
  • Owners and trainers can also consume a member's credits when manually booking from the Class Registrations page.

Advance Booking Limit​

Owners can limit how many classes a member books in advance each calendar month, per membership level. An advance booking is a class that is more than 7 days away. A class within 7 days can always be booked, even when the member has used their limit.

Setting It​

  • Go to Members → Membership Levels and edit the level.
  • Open Check-ins & credits and fill in Advance Booking Limit (per month) (e.g., 1 or 2). Leave it blank for no limit.
  • The limit counts the bookings the member made that month for a class more than 7 days after the day they booked it. Cancelled bookings don't count, and a spot on a waitlist doesn't count either. The count starts again at the start of each calendar month.

This is useful for preventing members from reserving too many spots far in advance while still allowing flexible same-week bookings.

Where the Limit Applies​

  • A member booking a class on the member portal.
  • A member joining a waitlist for a class more than 7 days away. A member who is at their limit can't join it, so a waitlist can't be used to get round the limit.
  • The Add another class for X% off? offer.
  • The staff screens: Manual Registration and Promote on Class Registrations, and Promote on the Class Calendar.
  • Booking a class at the register.
  • The automatic promotion when a seat opens after a cancellation (see Waitlist). A member who is at their limit is skipped: they stay on the waitlist in the same place, no booking is made and no email is sent. The seat goes to the next person in line who is under their limit. If everyone in line is at their limit, the seat stays open, and a skipped member is considered again the next time a seat opens.

Who Can Book Past the Limit​

  • Owners and managers can book or promote a member past their limit on the staff screens above (Class Registrations and the Class Calendar).
  • Staff and accountants can't. Where they try, they see This member has reached their advance registration limit (N per month). A manager or owner can book it. On Manual Registration it shows in red below the form. When promoting from Class Registrations it shows as a red notification titled Advance registration limit. On the Class Calendar it shows in an Error pop-up. N is the limit set on the member's level.
  • Members see You have reached your advance registration limit (N per month). You can register for this class during the week it takes place. in red on the class page.
  • The automatic promotion has nobody to make an exception, so it always applies the limit.
note

This limit is set per membership level. A separate gym-wide setting, Max days ahead members can book classes, caps how far ahead any member can book. See Portal Settings.

Best Practices​

  • For regular group classes, keep Fixed Schedule Class enabled.
  • For flexible appointments, define trainers and duration.
  • Always check which membership levels are eligible.
  • Hide inactive or seasonal classes using the Class Active toggle or Hide from Public Calendar option.
  • Use Special Class Dates for irregular events like seminars or workshops.
  • Avoid setting the same start and end date unless you're also selecting a day in Available Days — this can prevent the class from showing on the calendar.